April Above & Beyond

Nominee

Reason

Impact

Nominee: Wendy Caballero
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Dominita Morrow
What can I say Wendy has been with AHF for sometime as a Temp, I am truly blessed to have her now apart of the AHF team .
Wendy is always helpful and willing to step up when needed. She has filled in at many of our locations and never complains.

She is a fast learner and puts her all in whatever she do…
I never have to ask her twice, everything is done in a timely manner
She has brought with her some great ideas to make our office run smoothly

KEEP DOING A GREAT JOB !!!

Nominee: Dominita Morrow
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Wendy Caballero
She is the definition of above and beyond because she is an awesome leader, always on top of everything to provide the best care for patients. She is also humble, supportive and inspirational.
Definitely helps keep the patients happy by submitting patients’ applications on time, checking status and keeping them up with everything they need for their care. She is also helping improve the quality of work environment and patient care by treating her staff with kindness and empathy. Good leadership is a key to employee satisfaction!
Nominee: Liliana Zoldi
Nominee Division: Human Resources
Submitted By: Jason
I recently had a friend that became homeless and contacted Liliana about getting her into an HHF unit. Within a day Liliana spoke to my friend, gave her the information needed to apply for a unit and additional resources to help her. Liliana is so helpful and definitely deserves recognition for always going above and beyond. see above.
Nominee: Columbus wellness team
Nominee Division: Public Health Division
Submitted By: Staci Mullins
The Columbus team has remained well-structured and patient focused during the pandemic. Both Jacob and Laura are working together as a team making sure as clients are needing our services they are there. The team communicates well with management either calling or emailing regularly. When Laura or Jacob notice something needing attention and out of their control they connect with one of their regionals for assistance. Both of them are accommodating well to patient safety measures and working within our internal guidelines.
The team remains in good spirits and has adjusted well and quickly to multiple policy and operational changes. Handling situations like they are shows the strength of our organization and really highlights our ‘when needed, we’re here’ campaign. The wellness team is understanding of their services as it relates to an essential operation and continue working with clients in new ways, knowing they are needed. Just as our organization adjusts to the world and makes change to accommodate and aid in the current problems while remaining well-structured to continue serving our patients seamlessly and still providing care in our traditional ways, the Columbus wellness team is doing just that.
Nominee: Columbus OTC team
Nominee Division: Out of the Closet-Retail
Submitted By: Staci Mullins
The Columbus team has remained well-structured and patient focused during the pandemic. Everyone is working together as a team making sure the OTC is providing staff for pharmacy assistance during COVID-19. The OTC communicates well with the management team either calling or emailing regularly with updates. When the team notices something needing attention and out of their control Brent connects with one of their regionals for assistance. The OTC is accommodating well to patient safety measures, ramping up cleaning and following new procedures well. How this OTC runs is exemplary.
The team remains in good spirits and has adjusted well and quickly to multiple policy and operational changes. Handling situations like they are shows the strength of our organization and really highlights our ‘when needed, we’re here’ campaign. The OTC team is well understanding of their services as it relates to an essential operation and continue to work without question, knowing they are needed. They are optimistic and reliable in being on-site. Just as our organization adjusts to the world and makes change to accommodate and aid in the current problems while remaining well-structured to continue serving our patients seamlessly and still providing care in our traditional ways, the Columbus OTC team is doing just that.
Nominee: Columbus Pharmacy Team
Nominee Division: Pharmacy
Submitted By: Staci Mullins
The Columbus team has remained well-structured and patient focused during the pandemic. Everyone is working together as a team making sure the Pharmacy runs smoothly. The pharmacy communicates well with the management team either calling or emailing regularly. When the team notices something needing attention and out of their control they connect with one of their regionals for assistance. The pharmacy is accommodating well to patient safety measuring, ramping up delivery and courier servicing to ensure their needs are met on multiple levels while making additional patient calls. How this pharmacy runs is exemplary.
The team remains in good spirits and has adjusted well and quickly to multiple policy and operational changes. Handling situations like they are shows the strength of our organization and really highlights our ‘when needed, we’re here’ campaign. The pharmacy team is well understanding of their services as it relates to an essential operation and continue working as usual, if not harder, knowing they are needed. They are optimistic and reliable in every capacity. Just as our organization adjusts to the world and makes change to accommodate and aid in the current problems while remaining well-structured to continue serving our patients seamlessly and still providing care in our traditional ways, the Columbus pharmacy team is doing just that.
Nominee: Columbus HCC
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Staci Mullins
The Columbus team has remained well-structured and patient focused during the pandemic. Everyone is working together as a team making sure the clinic runs smoothly. The clinic communicates well with the management team either calling or emailing with thoughts and updates. When the team notices something needing attention and out of their control they connect with one of their regionals for assistance. The clinic team is also thinking of patient needs outside of their on-site or televisits making sure their needs are met on multiple levels. From advocacy to care, how this clinic runs is exemplary.
The clinic team is making sure patients have shelter and healthcare needs. When some patients were being denied shelter the team spoke up allowing AHF to assist in Columbus. The team remains in good spirits and has adjusted well and quickly to multiple policy and operational changes. Handling situations like they are shows the strength of our organization and really highlights our ‘when needed, we’re here’ campaign. Our organization adjusts to the world and makes change to accommodate and aid in the current problems while remaining well-structured to continue serving our patients seamlessly and providing care in our traditional ways. The Columbus team has done just that.
Nominee: Felipe Cocom
Nominee Division: Pharmacy
Submitted By: Helen Yun
Alex has lead his Team with great skill during the Covid Crisis, demonstrating sound judgement and being a model for courage and calm.
Morale for PSL’s at Gardena is high and call-outs were amazingly minimal. The PSLs became the face of AHF during the ‘stay at home’ period, more than ever.
Nominee: Russell Walker
Nominee Division: Executive/Administrative
Submitted By: Nicholas Sollitto
Russell is the true definition of a “Go-getter”. I have never seen anyone come into AHF new and start executing tasks as well as Russell has to make a true impact. During these times of Pandemic, Russell has been a rock for the Southern Bureau and AHF. Always willing to step in and carry the work load.
Russell is the heart of the Southern Bureau team and keeps us all organized and on task no matter how big or small it is.
Stepping up should be his new name as there is never a time where we seem out sorts or confused thanks to his brilliant leadership. I am truly grateful to have a colleague and leader like Russell on our team. Russell embodies the same spirit of always saying yes no matter the challenge that we all try to live up to in the Bureau.
Nominee: Yessica Castillo
Nominee Division: Pharmacy
Submitted By: Minh Nguyen
Thank you Yessica for going above the call of duty especially during this emergency/crisis. With a skeleton staff, Yessica has been able to manage her time effectively to ensure patients are receiving accurate orders in a timely manner. She carries a positive attitude and work well with her peers. I recall a time when an elderly patient was unable to come to the pharmacy to obtain her medications and a driver was unavailable. Yessica walked it over to the patients residence and personally delivered her medication. These are the behaviors that exemplify AHF’s values.
Patient’s and AHF employees work well with Yessica. She is essential to West Hollywood’s operation. Thank you for being amazing at what you do. Specifically, for taking on the extra workload during this Covid emergency.
Nominee: Jackson North Pharmacy
Nominee Division: Pharmacy
Submitted By: Winston tinubu
From the start of the Covid-19 crisis, the Jackson North Pharmacy Team has not missed a beat in taking care of patients. At the beginning when everyone was unsure of what Corona had in store for us, the team pulled together to figure out how to ensure we still took care of every situation that was thrown at us. Everyone showed up to work daily even when they had their personal Covid related issues to take care of. Plans were activated to ensure patients had enough medication on hand and were communicated with in a way to allay any fears they may have had. Everyone pulled together to do what needed to be done. Teamwork at its finest!.
More than anything, the team demonstrated the AHF core value of Patient Centered Selfless Service. Despite the difficult and unpredictable situation, our patients remained our top priority.
Nominee: Mellissa Ramirez-Medina
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Daniel Moore
Mellissa is our dedicated Nurse Manager which stepped right into a challenging role and succeeded right from the start. She has a great relationship with everyone on our team — she has a great attitude and is fun work with yet is also professional. She is productive and diligent in her many responsibilities for the clinic. Since she has come on board she has helped catch the clinic up on critical functions like supervision, triage, referrals, and reporting. She takes a public health perspective in her work and is committed to social justice and helping the underserved. She is a great asset to the clinic.
Mellissa always puts our patient first and the definition of patient-centered. She works well with the team and values each of us in her daily work. As a public health nurse with a track record helping the homeless and underserved, she fights for what’s right. She is very nimble, juggling many duties on both the front with patient and on the back end with administration with detail and diligence.

Nominee: William Gray
Nominee Division: Public Health Division
Submitted By: Raul Posas
Due to a vacant MA position at the Baltimore HCC/Wellness office, Will has stepped in as the interim MA for several weeks to assist the providers by administering STI testing, blood work, and vitals as needed for their patients. Although Will is a certified MA, this is going above & beyond his scope of work as an HIV CTR. In addition, Will has made it his duty to clean & disinfect the entire office before the end of his shifts. The management team wants to acknowledge his hard work & dedication to help out his colleagues.
Will’s actions has shown tremendous teamwork and dedication to making sure the patients aren’t falling through the cracks due to the office being short-staffed. Stepping in as the interim MA has helped to reduce patient’s wait time and overall experience during this difficult time.
Nominee: Patty Bermudez
Nominee Division: Business Development
Submitted By: Dr. Mark Davis
Outstanding leadership during the Covid-19 pandemic
I have had the pleasure of working with Patty during this pandemic and her leadership in bringing cohesion to the western bureau team has been remarkable. Her daily guidance and direction has been invaluable. I get to witness this multiple times a day on our PPE call, HCC check in call and western bureau leadership calls. She has a way of keeping us all motivated and positive while at the same time staying on point with AHF’s goals and values. I have had the privilege of working with her in a way that I had not experienced in the past and have a new appreciation for all she does for not only the western bureau but the organization as a whole. Patty is an inspiration to all.
Nominee: Claudia Carlotti
Nominee Division: Information Technology
Submitted By: Kevin Pakdivichit
Working with Claudia is always a joy. Not only does she work to understand what my goals are, she then finds better ways to reach them and give more than what is asked. On top of that, her team is excellent, and you can tell they respect her and her knowledge and are inspired to work hard, rather than be forced.
I wish we had more leaders like Claudia!
Nominee: Public Service Laisons
Nominee Division: Pharmacy
Submitted By: Chloe Cho
I would like to thank our dedicated PSLs and their supervisor Alex for the unwavering commitment to AHF and serving the medically vulnerable population through the daunting times of the coronavirus pandemic. AHF’s mission of providing cutting edge medicine to people with AIDS/HIV would not be possible without the PSL team’s bravery to risk their well-being in delivering essential medications to our patients.
Under the guidance of Alex, the PSL team has been making the necessary actions to ensure all patients receive their medications on time. I had the opportunity to work closely with Alex who helped with researching alternative FedEx/USPS drop off locations that had later drop off time. This was paramount to making deliveries in a timely manner. Alex has also been maintaining his staff’s well being through making sure they have the equipment necessary for protection (PPE, hand sanitizers and disinfectant wipes, etc).

Alex and his team are truly an inspiration to AHF and the community they serve. CRC Gardena would like to thank you to the PSL team for all that they have done. Their contributions will be remembered and are deeply appreciated.

Nominee: Will Hatoum
Nominee Division: Information Technology
Submitted By: Kevin Pakdivichit
Will has killed this Pizza on Us project. He is consistently eager to help and on top of things we need from him. Ever since I have worked with him, Will has a knack for being able to translate IT-speak into something I can understand and collaborate with. Thank you Will!
Nominee: Eric Ramirez
Nominee Division: Information Technology
Submitted By: Kevin Pakdivichit
Eric has been instrumental in a very high profile project to help out clients get fed. The turnaround for this project was less than two days and Eric work very long hours to get it done. Not only did he get it done on time but he added a few bells and whistles that made the project even easier to manage.

Once the project launched, Eric was very fast on working out details and kinks in the system.

Thank you Eric!
Nominee: Dinorah Thomas
Nominee Division: Pharmacy
Submitted By: Chloe Cho
At Gardena CRC, Dinorah Thomas serves a dual role at Triage and System Admin. Her leadership and practical problem-solving skills help with investigating an array of errors such as misdelivered packages, server errors, incorrectly billed prescriptions, and medication errors. The way she can look at an issue from different sides is a great resource to our team. Dinorah examines the problem and quickly identifies potential solutions.
She is no stranger to AHF. Before working at Gardena, she worked at Westside. Her experience working at home pharmacies gives her an insightful advantage when communicating with pharmacies. Dinorah is always willing to go the extra mile to help the home stores and willing to answer questions. For instance, Dinorah attended an Ohio conference call giving tips on how to submit orders properly and enter patient addresses. She does very well in communicating her ideas to her colleagues, and AHF as a whole.
Nominee: David Franco
Nominee Division: Pharmacy
Submitted By: William Stewart
To acknowledge his ongoing dedication to AHF and its mission during a very difficult time.
Always on time and ready to start the day immediately, contacting patients who are late picking up and offering delivery, working with HCC to intercept calls and relay calls when they are unable to answer. Generally, keeping a very positive attitude in his dealings with patients and staff.
Nominee: Laura Hernandez
Nominee Division: Pharmacy
Submitted By: Vahe Lepedjian
Laura has been an exceptional help in our time of need. Although she is an IMM technician, she has been helping Hollywood Pharmacy and has been instrumental in holding down the fort. She is a hard worker and quick learner and has not shied away from the many challenges we are faced with at 402. Thank you Laura, I really appreciate you!
Laura’s dedication will result in hundreds of patients receiving their medications on time during this crisis.
Nominee: Carlos Robinson
Nominee Division: Information Technology
Submitted By: Eddy Diaz, RN
Carlos Robinson has been the person to go to and to resolve all the many technical difficulties that we encounter, while working from home during Covid-19 crisis.
Thanks to Carlo Robinson and his technical support, our Ryan White Team is able to function efficiently from home. He was able to assist my Team to install and trouble shot all the needed programs that are used on a daily base to assist our clients. It can be frustrating trying to help a client over the phone and not been able to access the required programs to process data. Carlos, has been there for all of our Ryan White Team not one but every time we called.
Thank you, Carlos, you truly impact in a positive manner the life our clients and the productivity of my Team.
Nominee: Carlos Robinson
Nominee Division: Information Technology
Submitted By: Soraya Williams
During this extremely busy, hectic and stressful time of COVID-19 Carlos provided our staff here in Jacksonville with the absolute most professional, kind, compassionate, non-judgmental IT support. He stayed on the phone with each staff member until every IT issue was resolved. Carlos is always willing to help, no matter the time of day and despite his work volume, he never makes us feel like a burden. He never judges the IT skill level of anyone and walks us through each step of the process in a calm and patient manner. He is extremely knowledgeable and eager to teach. He truly is one of our favorite people and feel very fortunate to have him as Carlos the Senior IT Hardware \\Network Technician. He is truly an asset to this organization, community and all of our patients!!!
Carlos truly embodies the mission of AHF. He is an advocate for us all. We are able to care for our patients because he takes care of our IT needs, allowing us to care for our patients!!
Nominee: Dawn Richardson
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Amy Pinter
Dawn is a superstar every day, but has really shone brightly during this time of crisis. She has gone above and beyond to provide leadership during this difficult time. modeling a calm positive attitude and the ability to be nimble. With staff members out, she has readily stepped up to assist with other tasks, while continuing to address her own responsibilities and still be constantly available to colleagues. In addition to having our patient’s needs at the forefront, she also works really hard to ensure our staff have what they need. She’s always willing to help, from unloading food delivery trucks in the pantry, to answering phones at the front desk, to just listening; Dawn sets a great example of how to be a team player and a leader.
During times of crisis, we all have to pull together and work as a team to ensure that the needs of our patients continue to be met. By being both a team player and a leader, Dawn is ensuring that our patients continue to receive services and stay healthy.
Nominee: Keith Hingle
Nominee Division: Executive/Administrative
Submitted By: Amy Pinter
Keith has volunteered at our food pantry for many years and recently become a full time employee. In addition to bringing much needed improvements to the day to day pantry operations, Keith has really gone above and beyond to make sure our patients continue to have access to food during this time of crisis. Keith has kept the pantry stocked and for the past 2 weeks, been the only employee on site, as the HCC was closed due to a possible exposure. He was adamant that the pantry must remain open, as our clients need us right now more than ever. He’s a wonderful addition to this team.
Our mission during the COVID pandemic is to continue to provide services to our patients so that they can remain healthy. Access to food is important to overall health, and Keith has provided that by “holding down the fort” in everyone’s absence and keeping the pantry open so our patients continue to have access to nutritional food and personal items.
Nominee: Miranda Focke
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Amy Pinter
During this time of crisis, Miranda has really stepped up to the plate, showing leadership, dedication, and a willingness to consistently go above and beyond to support her team and our patients. She has assisted with other team member duties during their absence and been very patient when showing other staff members how to fill in and assist. She has worked long hours in the HCC and at home to ensure that charts were ready and all necessary follow up was complete to ensure our patients have what they need to remain healthy. In addition to being very skilled at her job, she has a great positive “can do” attitude and always strives to be part of the solution. She is a great team player and a true asset to AHF.
As AHF strives to keep our HCCs open and available to our patients during the COVID pandemic, Miranda has been a huge factor in our ability to continue to meet the needs of our patients. She is a great example of the AHF core value of being nimble.
Nominee: Yolanda Powell
Nominee Division: Public Health Division
Submitted By: Amy Pinter
Yolanda has been an absolute superstar during the COVID crisis. When the PHD Department closed, Yolanda immediately began helping out the HCC calling patients to change appointments to telephonic as well as helping to get the unscheduled patients back in care. She learned quickly and has been very successful at reaching patients, including those that have been out of care for many months. She has done this with good humor, a positive attitude and a smile. She is a true team player and a great asset to AHF.
During this time of crisis we have all had to pull together and work as a team, Yolanda has been an integral part of this team, working hard to ensure that we can continue to provide services to our patients and keep them healthy.
Nominee: Christina Geoghegan
Nominee Division: Pharmacy
Submitted By: Jennifer Aloi-Hughes
Christina has exemplified what the true meaning of teamwork is. She is always willing to lend a helping hand – not matter what the task. In addition to getting her own work done, she will help others in her spare time/late evenings/weekends and really goes the extra mile to help her colleagues (no matter what department they are in). Have seen her pitch in and help pharmacy – she volunteers for events – she helps with any task, doesn’t matter how big or how small. She helped ship out boxes of PPE inventory to our sites in need. She will always go the extra mile and helps with numerous things outside of her normal job functions. She is one of a kind and is a truly example of a role model for others.
Christina has exemplified what the true meaning of teamwork is. She is always willing to lend a helping hand – not matter what the task. In addition to getting her own work done, she will help others in her spare time/late evenings/weekends and really goes the extra mile to help her colleagues (no matter what department they are in). Have seen her pitch in and help pharmacy – she volunteers for events – she helps with any task, doesn’t matter how big or how small. She helped ship out boxes of PPE inventory to our sites in need. She will always go the extra mile and helps with numerous things outside of her normal job functions. She is one of a kind and is a truly example of a role model for others.
Nominee: Janette Vicens Garcia
Nominee Division: Pharmacy
Submitted By: Angel Macia
Janette is our Pharmacy technician. She has become a great asset for our HCC. On this uncertainly time and so many patient needing their medication processed and delivered, Janette has become our HCC hero. Janette has been out delivering patient medications all over places close to our HCC. Janette has become so much help for our Pharmacy manager and adding great value when it comes to work and passion for our mission and patients.
Janette is focused on the well being of our patients while keeping and following all company and state policies. Janette has help our HCC pharmacy to obtain a capture rate above 80%.
Nominee: Elaine Henderson
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Janette Alvarez
Elaine has step up the work during the COVID time and has been a tremendous asset to the Columbus team
Simply put, Elaine is the mission that AHF lives… Patient first…
Nominee: Keith Melendez
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Janette Alvarez
Simple: He is living the mission that AHF is living.. he is nimble and always there to help us.
Keith is helping me with two sites. He is amazing team player.. I could not do my job without his team effort.
Nominee: Elaine Henderson
Nominee Division: Department of Medicine/Healthcare Centers
Submitted By: Staci Mullins
Elaine has went above and beyond to let her supervisor Janette, and I know of all updates at the HCC. She has also taken the additional time to send out extra PPE from the clinic to other sites in need throughout the Northern Bureau. Elaine has been a huge help to ensuring our employees as safe during the COVID-19 response.
By Elaine keeping us updated we are able to know that the clinic is running smoothly and patients are getting the continued care. Elaine’s efforts in providing additional PPE to sites keeps AHF’s mission and purpose stable by allowing employees to have the proper equipment to protect themselves during the pandemic which ultimately keeps the clinics running efficiently and patient care our priority.
Nominee: AIDS HEALTHCARE FOUNDATION
Nominee Division: Executive/Administrative
Submitted By: Xavier Wehe
To recognize our Board of Directors and High management for how amazingly they have taken care of us during the COVID19 crisis.
I have been working since I was 14 (now I am 57) and during this time I have gone through a lot of companies. Never in my life I had the honor to work for an Organization that took such a good care of its employees the way AHF has. During the COVID19 crisis AHF has been feeding us, supporting us with extra money, accommodating our needs, etc. I wish words could express how proud I am to be part of this Global initiative that makes a humongous difference everywhere. We have felt the support from all the level of Management. Thank you Michael Weinstein and the Board of Directors, Thank you Scott Carruthers, Thank you Donna Tempesta, Thank you Lou Morandi, Thank you Larry Goldstein, and many, many others. Thank you all AHF staff. Thank you for everything .
Nominee: Anthony Leggio
Nominee Division: Pharmacy
Submitted By: Brandon Bordonado
Anthony has been proactive at every step of the current pandemic crisis. He has kept the office aware of what is not only going in on in our region but around the country and making sure we are all on the same page. In the chaos that has erupted I cannot imagine how we would have handled it with a manager of any other quality. He has repeatedly reached out to other departments, in some instances insisting that we can be of more help and we are willing and able to do more.
Working in several different departments of the company have given him the insight to know what is going on in other areas and not forget where he came from. he has gone above and beyond in reaching out to stores to let them know at the clinical department we are here to help and here to back them up with verifying or in any other capacity we can. Where in other companies sadly sometimes we see all too often managers and people in other divisions look at another department and have the mentality of “not my department not my problem” Anthony’s mentality has always been the same and he hasn’t wavered: How can I help, we’re a team we’ll get through this Together. Seeing leadership like that on the daily only gives me the aptitude to try to be just a little better every day. That’s why I’m nominating him.